Table of Contents

1.      Professional Background

a)      Working in Violence Predictions since 1992

§  Started with Post Office who has done a lot to turn their image around with 800#, Threat Mgmt Team, Campaigns

2.      Workplace Violence is Preventable

a)      Predictable Crime

§  Perpetrator tells you about it before it happens

§  They don’t just tell you once; by words they use, behavior, things they do in spare time

b)      So what’s the problem?

§  People Don’t Pay attention

§  People don’t take seriously

§  Not sure what they are seeing

3.      Threat Assessments

a)      Consult with companies and see employees they are concerned about

§  Employees feel run out of options

b)      Work with Preventing School Place Violence

c)      Psychological profile is the same with younger faces, fluid interchange

4.      To Understand Violence – Need to Understand Society

a)      FADS (hair styles, clothes)

§  Suddenly appear

§  Rapidly gain popularity

§  Leave quickly

§  Do not really affect society

Note: Sometimes Fads do affect society

b)      Trends (terrorists, Sept 11^th)

§  Enter society more slowly

§  Endure for long periods

§  Change the course of society and everyday lives

§  Society must adapt

5.      Workplace Violence Policy

a)      All companies should have one

b)      28 % companies have a policy

c)      Should be separate, cleaner

d)     Largest growing amount of litigation, costly

6.      Categories of Perpetrators (review examples in each category)

a)      Customers – 44% (this category includes police officers and convenience store owner killed)

b)      Stranger 24% (no connection to company, domestic violence is an example)

c)      Co-Worker – 20%

d)     Boss – 7%

e)      Ex-Employee – 3%  

f)       Other – 2% (domestic terrorism – World Trade Center)

§  98% of violent crimes done by men

§  Have to be forceful and prosecute offenders.  Hold people accountable.

7.      Warning Signs – shared characteristics (discussion with real life examples)

a)      Perceived Injustice History

b)      Fascination or Obsession with weapons

c)      Alcohol or Drug Abuse; Off-Medication

d)     Socially Isolated, Limited Relationships

e)      Recent Loss / Social Rejection

f)       Symptoms of Depression, Suicidal

g)      Practicing Behaviors

h)      Presence of Threats

§  Trigger Events happen usually within 2 week timeframe of Violence

§  Documentation of issues with employee critical

8.      Types of Threats

a)      Verbal and Non Verbal Threats

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